Frequently Asked Questions

Inquisitive Flow Learning (IFL) is a Canadian edtech company that builds AI-powered learning platforms. We offer two products: Aethon for schools and Mnemosyne for individual learners. Both are built on our proprietary "Inquisitive Flow Method" which combines self-determined learning, visual knowledge mapping, and spaced repetition.

Aethon is designed for schools and institutions. It will include teacher dashboards, admin controls, student management, and LMS integration (coming soon). Mnemosyne is for individual learners - it's a personal AI learning companion with subscription tiers. Both use the same core AI technology.

Currently, we focus on the Canadian market (with special attention to Quebec). Our platforms are available globally, but our data is stored exclusively in Canada and we're optimised for Canadian educational contexts.

Mnemosyne has three tiers: Explorer (free - 10 messages/month), Scholar ($13.99 CAD/month - 200 messages), and Sage ($24.99 CAD/month - 600 messages plus research mode). All tiers include unlimited concept storage and spaced repetition.

Research Mode is a Sage-tier feature that provides real-time web research. You get 100 research queries per month that return cited, verified answers from current web sources - perfect for research projects or learning about current events.

Yes! Scholar and Sage tiers can export conversations to HTML and Markdown. Sage tier also gets SVG mindmap exports and PNG visualisation exports.

You can cancel anytime from your account settings. Your subscription will remain active until the end of your billing period. We use Stripe for secure payment processing.

Aethon uses seat-based licensing with volume discounts. Pricing depends on the number of students and required features. Contact our sales team for a custom quote for your school or district.

LTI and Microsoft 365 integrations are coming soon. Contact us to discuss your school's specific integration needs.

Absolutely. Aethon includes content guardrails - keyword filters and topic restrictions that keep students focused on curriculum-aligned content. Teachers can customise these per class.

We support the latest versions of Chrome, Firefox, Safari, and Edge. Mobile browsers (iOS Safari, Chrome Mobile) are also fully supported.

Yes. All data is stored in Canada only. We use encryption for data at rest and in transit. We're PIPEDA compliant and Quebec Law 25 compliant. We never use your learning data to train AI models.

We use advanced AI models with smart routing based on query complexity. Our multi-agent system includes specialised agents for tutoring, assessment, and concept extraction.

We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. Schools can also pay by invoice.

We offer a 7-day money-back guarantee for new subscribers. If you're not satisfied, contact support within 7 days of your first payment for a full refund.

Yes! You can upgrade or downgrade at any time. When upgrading, you'll be charged the prorated difference. When downgrading, you'll keep your current plan until the end of the billing period.